Terms of Service

Billabl is an AI-powered legal timekeeping platform that helps legal professionals capture work activity, organize potential time entries, generate draft billing narratives, and prepare billing information for review and export.

Billabl provides software only. Billabl does not provide legal advice, legal opinions, accounting services, or professional billing review.

Features, integrations, and functionality may evolve over time. We may add, modify, suspend, or discontinue features where appropriate.

You must be at least 18 years old and authorized to create or manage an account on behalf of your organization.

You are responsible for:

• maintaining the confidentiality of login credentials;
• all activity occurring under your account;
• promptly notifying Billabl of unauthorized account access or suspected security incidents.

Customers remain solely responsible for the accuracy, completeness, and appropriateness of all billing records generated or processed through the Service.

You agree to:

• review every AI-generated or automatically captured time entry before approval;
• verify billing narratives and time records;
• supervise all users within your organization;
• comply with applicable laws, regulations, court rules, bar ethics rules, client engagement agreements, and billing guidelines;
• maintain appropriate internal policies governing AI-assisted billing workflows;
• provide accurate account and billing information.

Billabl may use artificial intelligence to identify work activity, organize captured events, classify legal work, generate draft billing narratives, detect potentially missed billable activity, and improve productivity.

AI-generated outputs are recommendations only.

Billabl does not guarantee that AI-generated outputs are accurate, complete, or suitable for billing purposes.

Customers remain solely responsible for reviewing, editing, approving, and supervising all AI-generated content before use, export, or submission.

You may not:

• access or use the Service for unlawful purposes;
• interfere with or disrupt the Service;
• attempt unauthorized access to systems or accounts;
• upload malicious software or harmful code;
• reverse engineer the Service except where prohibited by applicable law;
• infringe intellectual property or privacy rights;
• misuse APIs or automated access mechanisms.

As between you and Billabl, you retain all ownership rights in Customer Data, including client information, matter information, billing records, documents, and other content submitted through the Service.

Billabl acquires no ownership rights in Customer Data.

You grant Billabl a limited, non-exclusive license to host, process, transmit, display, and otherwise use Customer Data solely as necessary to:

• provide the Service;
• maintain security;
• support authorized integrations;
• perform customer-requested functionality;
• comply with applicable law;
• fulfill contractual obligations.

The Service may integrate with third-party products and services, including email providers, calendars, document management systems, accounting platforms, practice management software, communication tools, and productivity applications.

Your use of third-party services is governed by their respective terms and privacy policies.

Billabl is not responsible for third-party products, services, APIs, outages, policy changes, or data practices.

References to third-party products, trademarks, or services do not imply sponsorship, endorsement, or affiliation unless expressly stated.

Subscription pricing, billing terms, and payment obligations are governed by your applicable order form, subscription agreement, or checkout process.

Unless otherwise required by law or expressly agreed in writing, fees are non-refundable.

Failure to pay applicable fees may result in suspension or termination of access.

Each party may receive confidential information from the other.

The receiving party agrees to:

• protect confidential information using reasonable care;
• use confidential information solely to perform under these Terms;
• not disclose confidential information except as permitted by these Terms or required by law.

Billabl and its licensors retain all rights, title, and interest in the Service, software, documentation, trademarks, branding, interfaces, algorithms, and related intellectual property.

Except for the limited rights expressly granted under these Terms, no rights are transferred to you.

If you voluntarily provide suggestions, feedback, or feature requests, Billabl may use that feedback without restriction or compensation.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BILLABL DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY.

Billabl does not warrant that:

• the Service will operate without interruption;
• the Service will be error-free;
• integrations will always remain available;
• AI-generated outputs will be accurate, complete, billable, or appropriate for any specific legal matter.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BILLABL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR REPUTATION.

Billabl shall not be responsible for:

• billing decisions;
• legal malpractice claims;
• fee disputes;
• sanctions;
• court filings;
• missed deadlines;
• disciplinary proceedings;
• professional responsibility violations;
• customer reliance on AI-generated outputs.

You agree to defend, indemnify, and hold harmless Billabl and its officers, employees, affiliates, contractors, and licensors from claims, liabilities, damages, losses, costs, and reasonable attorneys' fees arising from:

• your misuse of the Service;
• your violation of these Terms;
• your Customer Data;
• your violation of applicable law;
• your infringement of third-party rights.

Billabl may suspend or terminate access if:

• you materially breach these Terms;
• payment obligations are not satisfied;
• continued access presents legal, regulatory, or security risks;
• required by law.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.

Any dispute arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Delaware, unless applicable law requires otherwise.

We may update these Terms from time to time.

If we make material changes, we will provide notice through the Service, by email, or by posting updated Terms with a revised effective date.

Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

Questions regarding these Terms may be directed to:

Billabl Legal

legal@trybillabl.com